YOUR PRIVACY
This policy explains how Shravs collects, uses, protects, and shares information when you visit or shop with us.
Last updated: July 25, 2026
We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, account information, customer-support messages, and product reviews. We also collect technical information such as browser type, device information, IP address, pages viewed, referral source, cookies, and interactions with the website.
We use information to process and deliver orders, collect payment, provide account and order updates, respond to support requests, prevent fraud, secure the website, improve products and services, measure website performance, comply with legal obligations, and send marketing communications where permitted.
Payment details are processed by the payment provider selected at checkout. Shravs does not receive or store the complete payment-card number. Payment providers process information under their own privacy and security practices.
We may share information with companies that help operate the store, including payment processors, hosting providers, analytics services, customer-support tools, email providers, fraud-prevention services, fulfillment partners, and delivery carriers. They receive only the information reasonably needed to perform their services.
Cookies and similar technologies may be used to keep the cart working, remember preferences, understand website traffic, improve performance, and support advertising or measurement where enabled. Browser controls can be used to limit cookies, although some store functions may not work correctly without them.
Information is retained for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud, and meet accounting, tax, legal, and security obligations.
You may request access to, correction of, or deletion of certain personal information, subject to legal and operational requirements. You may also unsubscribe from promotional email using the link in the message. Contact us through the Contact Us page to submit a privacy request.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
The store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this policy as the store, technology, or legal requirements change. The current version and update date will be posted on this page.
Questions about this policy can be submitted through the Shravs Contact Us page.
